Terms and Conditions for Consulting Services
1. Definitions
"Service Provider" refers to Matchpersonalstatement.com, providing consultation services for IMG physicians who wish to train in the USA
"Client" refers to any individual receiving consultation services
"Services" refers to video consultation and advisory services regarding physician postgraduate training in the United States
"Session" refers to any scheduled video consultation between Matchpersonalstatement.com and Client
2. Nature of Services
2.1. The Service Provider offers professional consulting services related to physician postgraduate training programs in the United States, including but not limited to:
Residency application guidance
2.2. Services are provided via video consultation platforms for informational and advisory purposes only.
3. Disclaimer of Medical Advice and Third Party Services
3.1. The Services provided are strictly educational and consultative in nature. No medical advice, diagnosis, or treatment recommendations are provided through these Services.
3.2. Consultations are focused solely on medical education and career guidance matters.
3.3. Unfortunately, we do not recommend third-party services for clinical experience, research experience, or help with the ERAS application or NRMP Match
4. Client Responsibilities
4.1. Clients must:
Provide accurate and truthful information
Maintain a stable internet connection suitable for video consultations
Attend scheduled sessions punctually
Notify of cancellations at least 48 hours in advance
Maintain professional conduct during consultations
Not record consultation sessions
4.2. Clients are responsible for ensuring their technology meets minimum requirements for video consultations.
5. Scheduling and Cancellation
5.1. Sessions must be scheduled at least 48 hours in advance.
5.2. Cancellations:
Full refund for cancellations a week before the scheduled session
Partial refund for cancellations 48 hours before the scheduled session
6. Payment Terms
6.1. Payment is required in full at the time of booking.
6.2. Accepted payment methods include credit cards, debit cards, PayPal, Venmo, and Apple Pay.
6.3. All fees are non-refundable except as specified in the cancellation policy.
7. Confidentiality
7.1. The Service Provider will maintain the confidentiality of all Client information in accordance with applicable laws.
7.2. Clients agree not to record, share, or distribute consultation sessions without written permission.
8. Intellectual Property
8.1. All materials, resources, and content provided during consultations remain the intellectual property of the Service Provider.
8.2. Materials may not be reproduced, distributed, or shared without written permission.
9. Limitation of Liability
9.1. The Service Provider's liability is limited to the amount paid for Services.
9.2. The Service Provider is not liable for:
Technical difficulties or connection issues
Outcomes of residency or fellowship applications
Career decisions made by Clients
Third-party actions or decisions
10. Data Protection
10.1. Client data is collected and processed in accordance with applicable privacy laws and regulations.
10.2. Video consultations are conducted through HIPAA-compliant platforms.
11. Modifications
11.1. These terms and conditions may be modified with 30 days' notice to Clients.
11.2. Continued use of Services after modification constitutes acceptance of new terms.
12. Governing Law
12.1. These terms and conditions are governed by the laws of Kentucky, United States.
12.2. Any disputes shall be resolved in the courts of Kentucky, United States.
13. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
Terms and Conditions for Personal Statement Editing Services
1. Definitions
"Service Provider" refers to Matchpersonalstatement.com, providing personal statement editing services
"Client" refers to any individual submitting content for editing
"Services" refers to editing, proofreading, and feedback on personal statements
"Content" refers to any written material submitted by the Client for editing
"Deliverables" refers to edited documents and feedback provided to the Client
2. Nature of Services
2.1. The Service Provider offers professional editing services including:
Grammar and spelling correction
Style and flow improvement
Content organization
Feedback on structure and clarity
Suggestions for improvement
2.2. Services do not include:
Writing personal statements from scratch
Fabricating or embellishing experiences
Providing false or misleading content
Guaranteeing admission to any program
3. Client Responsibilities
3.1. The Client warrants that:
All submitted content is their original work
Information provided is truthful and accurate
They have the right to submit the content for editing
Content does not violate any third-party rights
3.2. The Client must:
Provide clear instructions and requirements
Respond to editor queries in a timely manner
Meet agreed-upon deadlines for revisions
Review edited content thoroughly
4. Service Provider Responsibilities
4.1. The Service Provider will:
Maintain confidentiality of all Client content
Meet agreed-upon deadlines
Provide professional editing services
Communicate clearly about revision processes
Maintain original meaning and voice of the content
4.2. Quality Assurance:
Multiple rounds of editing as specified in the service package
Standardized editing processes
Professional editor qualification requirements
Quality control reviews
5. Turnaround Time and Deadlines
5.1. Standard turnaround times:
Initial edit: 5 business days
Revision rounds: 3 business days each
6. Payment Terms
6.1. Pricing and Payment:
Full payment required before service begins
Additional fees for extra revisions
All fees are non-refundable once editing begins
7. Refund Policy
7.1. Refunds available only if:
Service Provider fails to deliver within agreed timeline
Service Provider cannot complete the work
Client cancels before editing begins
7.2. No refunds for:
Dissatisfaction with editing suggestions
Change of mind after editing begins
Missed deadlines due to Client delays
8. Intellectual Property
8.1. The Client retains all rights to:
Original content
Edited content
Personal experiences and information
8.2. The Service Provider:
Claims no ownership of Client content
Maintains confidentiality of all materials
Will not use Client content for any other purpose
Will delete Client content after service completion
9. Confidentiality
9.1. The Service Provider will:
Keep all Client information confidential
Not share personal statements with third parties
Maintain secure storage of documents
Delete files within 30 days of service completion
Sign NDAs upon request
10. Limitation of Liability
10.1. The Service Provider is not liable for:
· Outcomes of residency or fellowship applications
Accuracy of Client-provided information
Third-party application requirements
Technical difficulties in file transfer
Outcomes of using edited content
10.2. Maximum liability limited to service fee paid
11. Termination
11.1. The Service Provider may terminate services if:
Client violates these terms
Client requests unethical changes
Client is unresponsive for over 7 days
Payment is not received or is reversed
12. Modifications
12.1. These terms may be modified with notice to Clients 12.2. Changes apply to future services only
13. Governing Law
13.1. These terms are governed by the laws of Kentucky, United States 13.2. Disputes shall be resolved in the courts of Kentucky.
14. Severability
If any provision is found unenforceable, remaining provisions remain in effect.